Effective Date: JAN 16, 2025
This Privacy Policy sets forth the policy of How to Get Help. (the “Company”) in regard to the collection and usage of personal or corporate information that you may provide to us through using this website, or by using any product or service provided by howtogethelpinwindows10free.com (the “Website”). This Privacy Policy is incorporated into and made a part of our Terms of Use, and by accepting these during registration and by using the Website, you agree to the use of your information in accordance with this Privacy Policy. We may revise this policy from time to time, and will post the most current version on the Website. If a revision meaningfully reduces your rights, we will notify you using the email provided by you.
Information We Collect and Receive
We collect and use the following information to provide, improve and protect our Services:
Services: Our Services are designed to make it simple for you to store, create, track and collaborate with others, and work across multiple devices. To make that possible, we store, process, and transmit your content—like documents, files, messages, comments, web links, and photos—as well as information related to it. This related information can be things like your profile information that makes it easier to collaborate and share your content with others, as well as things like the size of the file, the time it was uploaded, collaborators, and usage activity. Our Services provide you with different options for sharing your content and documents.
You may choose to give us access to your contacts to make it easy for you to do things like share and collaborate on your documents, digital content, send messages, and invite others to use the Services. If you do, we’ll store those contacts on our servers for you to use.
Usage: We collect information related to how you use the Services, including actions you take in your account (like sharing, editing, viewing, and moving files or folders). This helps us provide you with features like the “Insights” page and version history.
Visitors: If you visit our Site and are not a Customer or Viewer (a “Visitor”), and you request more information about howtogethelpinwindows10free.com via web form, email, or similar means available on our Site, we may ask you to provide us with your name, company, job title, company email address, and information about your company. We may use this information to contact you later regarding use of our Services and/or becoming a Customer.
Personal Information Defined
For this Privacy Policy, “Personal Information” means information that is personally identifiable such as names, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with a User. How to Get Help collects and uses Personal Information as described in this Privacy Policy from the Users of our Services.
Product Recommendations: How to Get Help collects Personal Information from You in order to connect You with sellers of technology (“Services”) that You are searching for. When You give How to Get Help access to Personal Information for this purpose, You consent to receive product recommendations and technology buying advice from How to Get Help via email or phone call, and with your consent the Website may pass your data along to technology vendors who meet your requirements.
Email Newsletters: How to Get Help collects email addresses to provide readers of our blogs with updates via email newsletters. These email newsletters contain links to blog posts, product recommendations, and links to research white papers that match your technology or industry interests.
When You consent to receive pricing details for a technology, How to Get Help will contact you with those pricing details. With your consent, the Website may pass your data along to technology vendors who meet your requirements.
Product Reviews: How to Get Help uses your personal information to verify Your identity and to ensure you are not a current or previous employee of the technology company or their direct competitors.
When You contribute posts and reviews, participate in How to Get Help surveys (either directly, or through third party service providers), or provide any other Content to the Services through other means, How to Get Help will collect all the information You provide. In connection with reviews, posts, and surveys, How to Get Help (and/or its third party service providers) may collect a wide variety of product- and vendor-related information.
Please be aware that while some pieces of information that You provide to How to Get Help would not be sufficient to identify You when seen by another User without any context, the combination of different pieces of information that You have provided for viewing by other Users, or any contextual information, may allow other Users and How to Get Help to identify You.
When You contact How to Get Help by sending How to Get Help an e-mail or when You use any of our contact forms, How to Get Help will collect any information that is contained in (and/or attached to) Your e-mail, text message, or that You enter into such forms.
Legal Grounds for Processing Information under GDPR
For our direct marketing activities, we employ Legitimate Interest as legal grounds for processing data.
Browsing the Website
If You browse through the Website without entering any Personal Information, How to Get Help will automatically gather and store certain information about Your visit. This information does not identify You personally and cannot be linked back to You unless You decide at some point to identify Yourself. If You are only browsing, How to Get Help may collect the following information (whenever possible): IP address, domain name, the type of browser and operating system used to access the Website, the date and time You access the Website, the pages You visit (click-through), and if You linked to the Website from another website, the address of that website as well as additional information related to Your visit. How to Get Help uses Your IP address to help diagnose problems with our server, and to administer the Website.
Cookies
How to Get Help may place “cookies” on Your personal computer. “Cookies” are small identifiers sent from a web server and stored on Your computer’s hard drive, similar to a license plate, that help How to Get Help to recognize You if You visit the Website again. How to Get Help use cookies to record session information, such as record user-specific information on what pages You access or visit, record past activity in order to provide better service when You return to the Website, ensure that You are not repeatedly sent the same banner ads, to customize Website content based on Your browser type, and to track how You found the Website. Cookies are not designed to be used to get data from Your hard drive, Your e-mail or any other personal data about You.
To protect Your privacy, How to Get Help does not use cookies to store or transmit any Personal Information about You on the Internet. You can reject cookies by changing Your browser settings. Please note, however, that if You reject our cookies, it is possible that some web pages may not properly load, Your access to certain information might be denied or You might have to enter information about Yourself more than once.
Minors
How to Get Help does not knowingly collect personally identifiable information by anyone under the age of 18. Do not fill out any forms on the site if You are under the age of 18 and do not provide How to Get Help with any information regarding any individual under the age of 18.
Use of Personal Information
Personal Information You submit to How to Get Help, or to third parties that support us in collecting information, is used by us to provide You and other Users with the Services, to respond to requests that You make, to improve our Services, and to operate, maintain, and improve the features, functionality, performance, and support of the Services.
Disclosure of Personal Information
Except as otherwise stated in this Privacy Policy, How to Get Help does not disclose to or share Your Personal Information with third parties, unless You ask or authorize How to Get Help to do so. How to Get Help may provide Your Personal Information to third party service providers and suppliers who work on behalf of or with How to Get Help to provide You with some of the services and features of the Services and to help us communicate with Users. However, these service providers and suppliers do not have any independent right to use this information except to help How to Get Help provide the Services. How to Get Help may share some or all of Your Personal Information with any parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case How to Get Help will require Affiliates to honor this Privacy Policy.
Information Sharing
On occasion How to Get Help will make available to potential advertisers, research firms, and business partners aggregated results from research it has conducted regarding visitors to the Website. How to Get Help may count, track, and aggregate visitor activity into our analysis of general traffic flows to the Website and may merge this information into group data, which may then be shared on an aggregated basis with potential advertisers, research firms, and business partners. In such case, How to Get Help will only provide demographic information on an aggregated basis and does not disclose individual reader information. We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.
Cookies
How to Get Help uses cookies and similar technologies in our Websites and Services that help us collect Other Information. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Websites and Services and across other websites and online services. For more details about how we use these technologies, please see our Cookie Policy.
Changes
If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.
Contact
Have questions or concerns about How to Get Help, our Services and privacy? Contact us.